If you're noticing suspicious behavior with your AVO account, such as:
Spam sent from your account
An alert that someone logged into your account from a different location, IP address, or device
Having to continually re-log in to Campaign Manager
New users being added to your account without your permission
The account information associated with your AVO account was changed without your consent
…then it's possible that your account may have been compromised
If you believe your account has been compromised, please follow the steps below as soon as possible:
Change your password as soon as possible.
Select a complex and unique password that is at least 8 characters in length, with a mix of numbers, symbols, and capital and lowercase letters.
Avoid using your name, username, mobile number, birthday, or any other personal information in your new password.
If you have used the same password for other services, we encourage you to change those passwords to something unique as well.
If you’re still unsure please reach out to us immediately: [email protected]